Robotronics Robot Overhaul

1. Adjust, test and repair the radio control system.
2. Adjust the drive centering adjustments. Test, adjust and repair any component in the drive system with the exception of rebuilding a drive motor or motor control. Components include the drive motors, motor control circuit, speed controllers, drive wheel including wheel pulley, drive motor pulley, and replacing the drive belts if needed. Note: If repair of a drive component is not possible, replacement may be necessary.
3. Cleaning and repair of the robot body and frame. Cleaning of the fur on furry characters. In some cases the fur has to be replaced.
4. Adjust, test and repair the voice system.
5. Tune and repair the switching functions. This includes tape player, siren, water squirter, body lights, flashing lights and various other lights.
6. Adjust, test and repair the eye movement mechanism.
7. Clean the cassette player heads and roller.
8. Check all fasteners for tightness and condition. Replace as needed. Loctite all set screws(Motor pulleys on all robots, cap cam on Pluggie, head tipping, head turning and arm set screws on standup robots).
9. Check all connectors and wiring for condition. Replace or repair as needed.
10. Determine if any upgrades are needed. Such as the new Deluxe Voice System. If you want to upgrade the voice system, let us know.
11. Test the batteries and chargers. We will advise you if new batteries are needed.
12. Thorough 30 minute final test of all functions.

These Prices for the Overhaul are approximate prices for how much the labor may cover. Occasionally robots will come in with excessive damage. This could include: broken plastic, rusting or corroding metal, intermittent problems, necessary upgrades etc. When repairs exceed the normal overhaul repairs, we may begin charging by the hour ($50/hour)

In addition to the overhaul repairs, repair costs include parts for your robot. If the parts for your robot are in good condition, little if anything will have to be replaced.

Listed below are parts that are frequently replaced or purchased. You should examine the parts on your robot, then look at this list to get an estimate of how much money you may need to purchase the necessary additional parts.

GUIDELINES ON SHIPPING THE ROBOT FOR REPAIR

1. Fill out the robot Overhaul information sheet or send a letter. Please place the information letter inside the carrying case. It is a good idea to print multiple copies (one in the carrying case and one in the box or crate) as paperwork sometimes gets lost in shipping. In the letter include the following:
   • Specific problems that you have experienced.
   • Any Batteries, chargers, robot covers or other accessories that you would like to purchase.
   • Please list items that you have kept in your possession.
   • Name and phone number of person we should call with questions or approval during the repair.
   • Return Shipping Address
   • Billing Address (Specify if same as ship to)
2. What should be sent back with the robot?
   • Everything that you would like checked out should be sent. You donot need to send the large batteries that go in the robot. If youneed new batteries, let us know in your letter. Charge all of the batteries including the RC batteries before sending the robot.
3. What carrier should I use?
   • For the vehicle robot, a freight company such as Roadway, Yellow, or Eagle should be used. If you ship the upper and lower portions of the robot separate, you can sometimes use UPS or FEDEX. Make sure that you pack it tight so that nothing can bounce around. Leave enough space above the robot so that if something is stacked on top, the top of the robot will be safe.
4. How much should I expect to pay for freight?
   • This varies quite a bit depending on the carrier and theweight.For vehicles and standup robots it's about $150.00 each wayand for Pluggie, about $100.00 each way. It's always good to shoparound for the best rate. Make sure that the freight company servesyour city direct because this effects the freight charges.
5. Arranging the Pickup
   • Call the nearest terminal for the pickup. To find their phone number look in the Yellow Pages under Freight or Trucking-MotorFreight.
6. *VERY IMPORTANT* What is the robot's class with the Freight company?
   • This information goes on the freight bill. List the weight as accurately as possible.

   Mechanical Device | Item #61558 | Class 92.5

   
   
7. What should I insure the shipment for?
   • To cover yourself for the possibility of total loss, you should insure for the current replacement value of the shipment. Find the current price in the current product catalog. If you are not sure ofthe value, call the Robotronics' service department or go to www.robotronics.com. With most freight companies, the specific class of the shipment carries with it a certain amount of insurance in case of loss or damage. This is usually a certain amount of coverage per pound. Ask the freight company for more details on this.If you want 100% coverage, you may have to pay extra for this. If youuse UPS,make sure that you insure it also.

Finding a Container

Whether you use a cardboard box or a crate make sure that it has enough room to put 4-6 inches or more of cushion all around and have the robot tight in the package. If the container cannot safely be used for the return trip, we will need to ship it in new boxes. This costs from 30.00 to 75.00 for the boxes and packing material, depending on the type of robot; so it makes it worth using good containers.

Remove the robot battery

Put the robot in a plastic bag!

Loose fill:

Ship the controls in the padded case.

Ship the radio control, voice and accessories in the carrying case, if you have one. This is the padded case that came with the robot. This is especially important to protect the fragile joysticks of the radio control. If you do not have a carrying case, put cushion around the joysticks (such as Styrofoam) and then wrap the entire radio control in cushioning material (such as bubble wrap).

Markings on the Box.

Put THIS SIDE UP signs with arrows on all sides of the boxes. (UPS or FedEx do not necessarily comply with these designations, so pack it well enough so that the package can be positioned upside down or on its side.)

Put the robot in a plastic bag.

If you notice that this was listed above, you are very observant. Now please be very obedient and follow these instructions. For some reason, people don't seem to do this a lot. Most big garbage bags will work for this (you will need to use more than one). If you don't want to put your robot in a plastic bag, then at least put the loose fill in a plastic bag. If this is not done, fill will get in all of the small places of the robot. This means it will take us time to get the fill out. This means the labor cost will be higher for you.

Special notes for Pluggie

If the cap is sent, the molded nut on the top of it must be cushioned to protect from damage. Pressure on this nut during shipping could push it in. The arms (plugs) should be cushioned to prevent the arm seams from splitting.

Include Information Letter

If you are to send your robot back for overhaul, you must include this Overhaul Information Letter. Please put this letter inside the carrying case. It is advisable that you print multiple copies in case a copy gets lost in shipping. You may also wish to print a copy for yourself. This letter will provide us with information necessary to make a speedy repair and send your robot back to you. Failure to include this letter will result in delayed repairs.

For more information about packaging the robot, contact a packaging store. Contact our service and repair department, if you have any further questions. 801-489-4466 Ext 3